Note: This section contains technical terms. If you are a non-technical user, you will be able to see what makes ExactWebsites a reliable place to keep your website, but you may not be familiar with all of the technical terms.

Multiple Redundant Application Servers

Live backup computers that take over when another computer fails.

Equipment can fail at any time. It’s a fact of life. To avoid problems with server failure, multiple identical copies of the computer that hosts your website are set up to run together. When one fails, several others take over flawlessly. Your visitors never see problems with your website if a server fails.

Multiple Redundant Load Balancers

In the rare event that a load balancer fails, there are multiple load balancers on standby to prevent downtime.

24/7 System Checking

Special computer programs automatically check the status of the servers 60 times per hour on each service. If a failed server is detected, an automatic repair routine runs to bring the server back online. If the program cannot restore the failed server, a technician is automatically notified.

Note: While the repairs are made, other servers seamlessly take over the duties of the failed server. Users will not notice a difference in service.

Facilities Located On An Internet Hub

Your website is hosted right on an Internet hub in a building designed to accommodate the special needs of high-tech. This helps to ensure that your website will load quickly and be readily available when you or your customers need it.

Secondary/Backup Mail Server

If a mail server fails, a secondary mail server will automatically take over the duties of the primary mail server. The failed mail server will automatically reboot and restore its systems function. Users will never see problems with a failed mail server.

Secondary/Backup Database Server

The database server is the computer where most of the website information is stored. If the primary database fails, the backup database automatically takes over the duties of the failed database server.

On-site backup Every 4 Hours

Servers are backed up to other servers on-site every four hours to protect important information and allow recovery of information in the rare event it’s necessary.

Off-site Backup

Backed up information is taken off-site to protect data and prevent loss of information in the event of a catastrophe.

RAID (multiple backup hard drives within each server)

Redundant Array of Independent Drives

In RAID systems, important information is stored on at least two hard drives simultaneously. In the event of a drive failure, a backup drive automatically takes over the duties of failed drive. Server operations continue seamlessly. Technicians promptly replace the failed drive, and the data is immediately restored. RAID helps to ensure data integrity.

Enterprise Class Hard Drives

The main server hard drives are enterprise class, and all hard drives are in RAID format. An enterprise class hard drive costs two to four times as much as a typical home or office drive (desktop class), but has much higher MTBF. MTBF, or Mean Time Between Failures, is a manufacturer rating that estimates the average time between hard drive failures. Higher time between failures means that potential problems can occur less often.

Secondary/Backup Firewall

In the event that the firewall fails, a backup firewall is ready to take over the duties of the failed firewall. The firewall is designed to carefully protect important information from security breaches.

Secondary/Backup File Servers

In the event that a file server fails, a backup file server is ready to take over the duties of the failed file server.

Dedicated Server Facilities

Chilled server room dedicated to housing servers only.

Redundant Cooling Systems

Uninterruptible Power Supply (UPS)

All servers are equipped with uninterruptible power supplies. A UPS is a device that sits between the wall outlet and the computer to prevent power irregularities (outages, surges, etc.) from causing problems with the equipment. It also acts as a backup power supply and a surge protector.

Secondary/Backup Power

All servers are protected with backup power units.

Emergency On-site Power Generators